- Use for satisfaction surveys: tool to be used to conduct surveys targeted to specific clients to get their opinion in a more interactive and precise way.
- Internal surveys: an insurance company could also use MyFeelBack to get their employees’ feedback and engage them.
- MyFeelBack is a smart survey tool that enables companies to quickly and easily create questionnaires thanks to its intuitive editor
- Users can create multi-channel surveys that are user-friendly on mobile, laptop, emails and even text messages
- Questionnaires with designs that can be customised designs to fit the company’s identity
Interactive approach as questions dynamically adapt to the respondents’ answers
- Statistics are automatically generated to create real-time reports to feed the CRM and create ultra-targeted offers or discounts to improve sales
- Closer customer relationship: take immediate action on survey results to better understand customers and answer their needs
- Conversion rate: boost it with ultra-qualified data
- Better survey response rate: smart surveys gather nearly 5x more responses than conventional surveys
How to use
- Nothing to download, install or configure. The user just opens their browser and starts using the tool